The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Mark R.09-30-2025
TYPE:SalesMODEL:JettaYEAR:2025
Your sales staff was excellent, especially Laurie Troyer! She went above and beyond to help make the buying process smooth and easy. From the test drive, to trade-in, to the explanation of all the advanced technology and features, she was amazing. She was also very helpful in assisting with insurance, financing and registration. Jill Shepard in financing was also great! She was able to answer all of our questions and helped make all the paperwork easy to understand. We completed the entire process in one afternoon and were cruising down the road in just a few hours.
Michael S.09-29-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Attentive and responsive service. Kept us timely informed and showed us how to resolve one of issues in the car.
Douglas C.09-28-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Nannette L.09-27-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Great customer service above and beyond what I expected
Anita M.09-27-2025
TYPE:ServiceMODEL:JettaYEAR:2023
They were friendly and thorough
Susan C.09-26-2025
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Amazing
Barbara C.09-26-2025
TYPE:ServiceMODEL:JettaYEAR:2019
Robert F.09-26-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Kevin F.09-26-2025
TYPE:ServiceMODEL:e-GolfYEAR:2019
Patricia C.09-21-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
The gentleman who helped me was extremely professional and kind.
