Average Score (190 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.9 Average

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  • Elizabeth W.04-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Karl B.04-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Carol C.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Charles M.04-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Roberta H.03-30-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • Vivienne G.03-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Very accommodating and great service !

  • Gary F.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The service at Volkswagen of Old Saybrook is top shelf. The customer service staff is knowledgeable and takes extra care to explain every step.

  • Christopher S.03-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything went smoothly. My vehicle was fixed and I went home happy.

  • Mary S.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Diane G.03-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Everyone is very professional.