Average Score (190 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.9 Average

Models
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  • Maria S.12-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Easy appointments, great service, very courteous, friendly, eager to help.

  • Diana B.12-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Richard C.12-03-2024

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Howard R.12-01-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    We selected 5 as our time at dealership was pleasant, professional and a fun experience. Our salesperson, Laurie was wonderful.

  • Paul V.11-27-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

  • Rose K.11-27-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Very professional and friendly

  • Barry K.11-24-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Heather B.11-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Working with Laurie and Dean made my experience easy and I am very pleased with my new lease agreement and love the 2025 Jetta! I had been using the dealership for service over the past year and after this sales experience I am now a VW of Old Saybrook customer!

  • Joseph R.11-17-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    Prompt, efficient, and timely service

  • Walter W.11-14-2024

    TYPE:SalesMODEL:TiguanYEAR:2024