Average Score (189 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

189 Ratings

4.9 Average

Models
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  • Douglas C.08-24-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Samuel G.08-22-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Straight forward negotiations. Trade-in deal done fast with mutual respect. Paper work done quickly.

  • Diane S.08-22-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    Everything went as planned, prompt, etc.

  • Jason B.08-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service by great people

  • Rudy A.08-21-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    Great experience

  • Sandra F.08-19-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Refused to repair a manufacture defect regarding the emergency brake freezing and causing the rotors to be scored.

  • Karen L.08-19-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • William M.08-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Carolyn M.08-19-2024

    TYPE:ServiceMODEL:TaosYEAR:2023