Average Score (189 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

189 Ratings

4.9 Average

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  • Ann Maria M.07-17-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • David B.07-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Maura A.07-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Appt went well

  • Jason B.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service from a great staff

  • Roxanne Q.07-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Left a few messages prior and waited for a call back, but one never arrived. Called back again on a Friday and received quick and courteous customer service.

  • Ryan S.07-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Iliana M.07-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent customer service.

  • Jessica J.07-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    It was a pleasure working with Jason and Dean.

  • Walter S.07-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Friendly staff found the problem.

  • Matthew C.07-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

    It was time for an oil change and tire rotation. I made an appointment with service and it was taken care of quickly.