Average Score (190 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.9 Average

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  • Melody B.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Fas, friendly service and I love the video the technician sent while they were working on my car!

  • Randolph S.06-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Nicole P.06-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Keith W.06-05-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

    None

  • Christine A.06-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great sales staff

  • Walter S.06-04-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    I was seen promptly after calling for an appointment. The service managers were very helpful and patient.

  • Sara C.06-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Vivienne G.05-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Excellent customer service, immediate service , and definitely a shout out to Dave in VW service department!

  • Michael M.05-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    They were very responsive and did a great job. Staff is always helpful.

  • Cynthia C.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023