Average Score (190 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

190 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Michelle L.05-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Everyone was very kind and helpful.

  • Adrianne L.05-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Matt, Danny and Mr Dugas were all very welcoming and realistic w expections on all ends. Thorough, get test drive w Matt was most helpful learning new features and making sure I was happy w performance on different terrains. Thank you

  • Dianne W.05-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Courtesy and efficient

  • Melissa K.05-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This is the second car I have bought in the Mystic Valenti location from Chris. He is awesome and no pressure which is great. I have a Taos SEL and I loved it so much I bought another and went right back to the same guys who were so great the first time. Above and beyond kind and helpful!

  • Gary F.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • James H.05-07-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

    Convenience, clarity of services and their prices and thoroughness of jobs completed. Dave was a very courteous and professional service advisor.

  • Heather R.05-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Alexander D.05-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service manager is knowledgeable, friendly, helpful & answers all questions clearly. Service was completed promptly. Drivers were friendly and responsible.

  • John T.05-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Excellent Experience

  • Peter D.04-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Video survey of car. Maintenance well explained